Mike is a noted expert in the strategic adoption of information technology in the public sector, a reputation earned through over 20 years of work in the government arena. His record is one of developing innovative approaches and aligning technology investments with the overarching mission of the organization. As Chief Information Officer (CIO) for the City of Boston Mike introduced some of the first-ever e-government applications and created a public/private partnership (PPP) that resulted in Boston becoming the first large city in the US to provide networks and Internet connectivity to every public school, community center and library. During his tenure the city became internationally renowned for its use of technology in education, public safety and economic development (also via a PPP).
Mike’s current consulting activities center on assisting public sector CIOs and senior managers on a variety of strategic issues in organizations such as the US Department of Commerce; US Department of Defense; US Department of the Navy (DON); Commonwealth of Massachusetts; Fairfax County, VA and the DC Water & Sewer Authority. He also assists commercial clients in developing their public sector marketing strategy.
He has advised cities across the nation on technology policy and implementation of the IT organization and the CIO function and created the Office of the Chief Technology Officer for Washington, DC. While President of Highway 1, a Washington, DC-based nonprofit organization, Mike worked with federal CIOs to implement more effective solutions within the government. He has also addressed numerous international groups from both government and industry on strategically adopting technology in their countries. In concert with US government sponsors he has also worked with the governments of Bulgaria and Indonesia on leveraging technology to enhance public safety and customer service respectively.
A key focus area in Mike’s work has been wireless broadband. He developed the “Information Age Appalachia” program for the Appalachian Regional Commission (ARC), a partnership organization between the federal government and 13 states and has created PPPs to deliver wireless broadband into rural communities. Mike was also instrumental in creating DoD’s public safety wireless communications working group and developing wireless strategy, policy and programs for the DoD and the DON.
Mike's white paper, "The Strategic Imperative of Gigabit Broadband for 21st Century Communities" was featured as a chapter in the Public Technology Institute's (PTI) CIO Leadership book in 2016. (download below)
Among his accolades Mike was named one of the industry’s "Super CIOs" by ComputerWorld magazine - the only public sector CIO so honored; won PTI's first web award for local government; won a Hammer Award for helping to re-invent the Veteran’s Health Benefits Administration through a PPP, and received the Meritorious Public Service Award from the Department of the Navy CIO. He has also served as CIO magazine's on-line "Ask the Expert" on e-government.